Terms of service

Terms of Service

Overview

Welcome to Ranvelle.com.

This website is operated by Ranvelle. Throughout this website, the terms “we,” “us,” and “our” refer to Ranvelle. We provide this website, including the information, products, features, tools, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices outlined below.

By visiting Ranvelle.com, browsing our collections, creating an account, or purchasing from us, you are using our “Service” and agree to be bound by these Terms of Service, together with any additional policies or conditions referenced on this website.

These Terms apply to all visitors and users of the website, including customers, browsers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using Ranvelle.com. By using any part of the website, you confirm that you have read, understood, and agreed to these Terms. Should you disagree with any part of them, you must not access the website or use our services.

Any new products, features, services, or tools introduced through Ranvelle.com will also be governed by these Terms.

We may update or revise these Terms from time to time by publishing the updated version on this page. We encourage you to review this page periodically. Your continued use of the website after changes are published will constitute your acceptance of those changes.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state, province, or country of residence.

Where permitted by law, you also confirm that you have provided consent for any minor dependents under your supervision to use this website.

You may not use Ranvelle products, content, or services for any illegal, fraudulent, or unauthorized purpose. You must comply with all applicable laws and regulations in your jurisdiction, including copyright and intellectual property laws.

You must not introduce viruses, malicious software, harmful code, or any technology intended to damage, interrupt, or compromise the operation or security of the website.

A breach of these Terms may result in the immediate suspension or termination of your access to our Service.

Section 2 — General Conditions

We reserve the right to refuse service, cancel an order, restrict access, or close an account where we reasonably believe it is necessary to protect Ranvelle, our customers, or the integrity of our website.

Information submitted through the website, excluding payment information, may be transferred across different networks and adjusted to meet technical requirements.

Payment and credit card information is encrypted during transmission and processed through authorized payment providers.

You may not reproduce, copy, duplicate, sell, resell, distribute, or commercially exploit any part of our website, Service, products, content, or access to the Service without prior written permission from Ranvelle.

The headings used in these Terms are provided for convenience and do not affect the interpretation of any provision.

Section 3 — Accuracy and Timeliness of Information

We aim to ensure that the information displayed on Ranvelle.com is clear, accurate, and current. However, there may occasionally be errors, omissions, or outdated information.

The content on this website is provided for general informational purposes and should not be treated as the sole basis for making decisions where more complete or up-to-date information may be required.

Some information may be historical and is provided for reference only.

We reserve the right to update, revise, or remove website content at any time. Unless required by law, we are not obligated to update every piece of information immediately.

Your use of and reliance on information published on the website is at your own discretion.

Section 4 — Changes to Services and Prices

Product prices, offers, promotions, and availability may change without prior notice.

We reserve the right to modify, suspend, restrict, or discontinue any part of the website, Service, product collection, or feature at any time.

Where permitted by law, Ranvelle will not be liable to you or any third party for changes in pricing, product availability, website features, or the suspension or discontinuation of any part of the Service.

Section 5 — Products and Services

Certain Ranvelle products may be available exclusively through our online store and may be produced or stocked in limited quantities.

Returns, refunds, and exchanges are handled according to our published Return Policy and Refund Policy.

We make every reasonable effort to display product colors, fabrics, textures, details, and proportions as accurately as possible. However, colors and visual details may appear differently depending on your screen, device settings, lighting conditions, and display calibration.

We reserve the right to:

Limit the sale of products to specific individuals, locations, or jurisdictions;
Limit the quantity of products available for purchase;
Modify product descriptions, pricing, or availability;
Discontinue a product or collection;
Decline orders that appear to be placed for unauthorized resale or commercial distribution.

All offers are void where prohibited by law.

Although we carefully select and present our products, we cannot guarantee that every item will meet every customer’s personal expectations regarding fit, appearance, feel, or performance.

Your statutory consumer rights remain unaffected where applicable.

Section 6 — Orders, Billing and Account Information

We reserve the right to decline, limit, hold, or cancel an order where we reasonably believe that:

The information provided is inaccurate or incomplete;
The transaction may be fraudulent or unauthorized;
The product is unavailable;
There has been a pricing or inventory error;
The order appears to be intended for unauthorized resale;
The order may violate these Terms or applicable law.

Order restrictions may apply to purchases placed using the same customer account, payment method, billing address, shipping address, household, or contact information.

If we modify or cancel an order, we may attempt to contact you using the email address, telephone number, or billing information provided during checkout.

You agree to provide current, accurate, and complete purchase, billing, shipping, and account information.

You are responsible for keeping your contact and payment details up to date so that we can process your order and contact you when necessary.

For information regarding returns, exchanges, and refunds, please review our relevant store policies.

Section 7 — Optional and Third-Party Tools

We may provide access to tools, features, payment systems, applications, or services operated by third parties.

These tools may be provided on an “as available” and “as is” basis. Ranvelle does not control every aspect of these third-party services and does not guarantee their continued availability, performance, security, or suitability.

Your use of third-party tools is at your own discretion and may also be subject to the terms and privacy policies of the relevant third-party provider.

We may introduce new tools, services, resources, or website features in the future. Unless otherwise stated, these additions will also be governed by these Terms.

Section 8 — Third-Party Links

Ranvelle.com may contain links to websites, content, products, or services operated by independent third parties.

These third-party websites are not controlled by Ranvelle. We are not responsible for reviewing or guaranteeing their content, accuracy, availability, privacy practices, products, or services.

Any transaction or interaction between you and a third party is undertaken at your own discretion.

Before making a purchase or providing personal information through a third-party website, you should carefully review its terms, policies, and business practices.

Questions or complaints relating to third-party products or services should be directed to the relevant third party.

Section 9 — Reviews, Feedback and User Submissions

You may choose to submit reviews, photographs, suggestions, ideas, feedback, comments, or other materials to Ranvelle.

By submitting content to us, you confirm that you have the right to share it and that it does not violate any law, third-party right, copyright, trademark, privacy right, or other intellectual property right.

Unless otherwise agreed in writing, you grant Ranvelle permission to use, reproduce, edit, translate, publish, display, and distribute submitted content for legitimate business, promotional, or operational purposes.

We are not obligated to:

Keep general submissions confidential;
Provide compensation for unsolicited submissions;
Publish submitted materials;
Respond to every comment or submission.

We may monitor, edit, reject, or remove content that we reasonably consider unlawful, misleading, offensive, defamatory, threatening, abusive, discriminatory, obscene, infringing, or otherwise inappropriate.

You must not:

Submit false or misleading information;
Impersonate another person;
Use a false email address;
Upload malicious software or harmful code;
Misrepresent the origin of your submission.

You remain responsible for the accuracy and legality of any content you provide.

Section 10 — Personal Information

The collection, processing, storage, and use of personal information submitted through Ranvelle.com are governed by our Privacy Policy.

By using our website, you acknowledge that your information may be handled in accordance with that policy and applicable data-protection laws.

Section 11 — Errors, Inaccuracies and Omissions

From time to time, information on Ranvelle.com may contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions;
Measurements or sizing;
Prices;
Promotions;
Discounts;
Shipping charges;
Estimated delivery times;
Product availability;
Inventory quantities.

We reserve the right to correct errors, update information, revise pricing, or cancel an affected order at any time, including after an order has been submitted.

Where an error materially affects your order, we will make reasonable efforts to inform you and provide an appropriate solution.

A date shown as an update or refresh date does not necessarily mean that all information on the website was changed on that date.

Section 12 — Prohibited Uses

You may not use Ranvelle.com, its content, or our Service:

For unlawful, fraudulent, or unauthorized purposes;
To encourage or participate in unlawful activities;
To violate any applicable local, national, or international law;
To infringe our intellectual property or the rights of another party;
To harass, threaten, abuse, defame, intimidate, or discriminate against others;
To submit false, deceptive, or misleading information;
To distribute viruses, malware, or harmful code;
To collect or track personal information without authorization;
To spam, phish, scrape, crawl, or interfere with the website;
To publish obscene, abusive, or harmful content;
To bypass or interfere with website security;
To gain unauthorized access to an account, system, or network;
To use our website or products for unauthorized resale or commercial exploitation.

We reserve the right to suspend or terminate access where these restrictions are violated.

Section 13 — Disclaimer of Warranties and Limitation of Liability

We work carefully to provide a reliable and secure shopping experience. However, we cannot guarantee that the website will always operate without interruption, delay, security issues, or technical errors.

The website, its content, and the services made available through it are provided on an “as is” and “as available” basis, except where otherwise expressly stated or required by law.

To the fullest extent permitted by applicable law, Ranvelle disclaims implied warranties relating to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Ranvelle and its owners, employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

Your use of or inability to use the website;
Products purchased through the website;
Reliance on website content;
Loss of data, revenue, profits, savings, or business opportunities;
Unauthorized access to your information;
Errors or interruptions in the Service.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

In jurisdictions where certain exclusions or limitations are not permitted, our liability will be limited to the maximum extent allowed by applicable law.

Section 14 — Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Ranvelle, together with our affiliates, partners, directors, employees, agents, contractors, licensors, suppliers, and service providers, from claims, liabilities, losses, damages, and reasonable legal costs resulting from:

Your breach of these Terms;
Your misuse of the website or Service;
Your violation of applicable law;
Your infringement of another party’s rights.

Section 15 — Severability

Should any provision of these Terms be found unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law.

The unenforceable portion will be treated as separate from the remaining Terms, and the validity of all other provisions will remain unaffected.

Section 16 — Termination

These Terms remain effective while you access or use Ranvelle.com.

You may stop using the Service at any time.

We may suspend or terminate your access if we reasonably believe that you have failed to comply with these Terms, engaged in fraudulent or unlawful activity, misused the website, or created a risk to Ranvelle or other users.

Any obligations or liabilities arising before termination will continue to apply after termination where appropriate.

Termination does not remove your responsibility to pay any valid outstanding amounts relating to an order already placed.

Section 17 — Entire Agreement

These Terms, together with the policies and notices published on Ranvelle.com, form the entire agreement between you and Ranvelle concerning your use of the website and Service.

They replace any previous or contemporaneous communications, proposals, or agreements relating to the same subject matter, whether written or verbal.

Our decision not to enforce a provision at a particular time does not waive our right to enforce it later.

Any uncertainty in the interpretation of these Terms will not automatically be interpreted against the party responsible for drafting them.

Section 18 — Governing Law

These Terms and any separate agreements through which Ranvelle provides products or services will be governed by and interpreted according to the laws applicable to the jurisdiction in which Ranvelle’s operating business entity is legally established, without limiting any mandatory consumer protections available to you under the laws of your place of residence.

Section 19 — Changes to These Terms

The latest version of these Terms of Service will always be available on this page.

We reserve the right to update, amend, or replace any part of these Terms by publishing a revised version on Ranvelle.com.

Where changes are material, we may provide additional notice where appropriate or required by law.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms.

Section 20 — Contact Information

Questions regarding these Terms of Service may be sent to:

Email: support@ranvelle.com
Website: Ranvelle.com